Nike fuelband SE App statistics vs Nike+ online profile

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Level 1

0 points

Nike fuelband SE App statistics vs Nike+ online profile

My Nike FuelBand SE syncs via bluetooth to my iPhone Nike FuelBand App.

It also (on occassion) syncs via my MAC Nike+ Connect Appliation when its plugged in charging.

Both of which sync fully to my Nike+ online profile.

What I have noticed is some of the statistics are not matching up between my iPhone Nike FuelBand App and Nike+ online profile.

My Nike+ online profile thankfully has the correct fully updated statictics, but my iPhone Nike FuelBand app does not.

For example SESSIONS: I have 2 sessions logged/tagged on my iPhone Nike FuelBand App, but I should have 4. However, my Nike+ online profiles shows the correct 4 sessions.

Any ideas?

I use an iPhone5.

Thanks in advance,

iPhone 5

Posted on Dec 28, 2013 10:11 AM

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Answer 1

klemon10

Level 1

11 points

Mar 27, 2014 8:26 AM in response to mafyvie

I am having the same issue. I cannot figure this out and I cannot find an article for it. So frustrating!

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Answer 2

Mar 27, 2014 2:06 PM in response to klemon10

Same issue as well - Fuel Band shows maybe 10% of what app shows and I know the app appears to accurate from a historical perspective so the band's display is wrong.

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Answer 3

Apr 15, 2014 7:33 PM in response to mafyvie

Similar problem here. App on my iPhone 5S shows all the data from my Fuel Band (First Generation) but some data is missing from the web site view. Very frustrating as it makes it appear that of I missed my goal some days even though the app clearly shows I exceeded my goals. Any way to get the data corrected?

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Answer 4

Apr 15, 2014 7:42 PM in response to ReginaUser

ReginaUser wrote:

Any way to get the data corrected?

I've found Nike's online support to be quite helpful.

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Answer 5

Apr 15, 2014 10:11 PM in response to IdrisSeabright

To be honest there are so many discrepancies between the app and web site not sure it is worth getting it corrected.

Rather find out what is causing the issue.

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Answer 6

Apr 16, 2014 6:27 AM in response to ReginaUser

ReginaUser wrote:

Rather find out what is causing the issue.

The last time I had a problem, I emailed Nike support. They were very helpful. And, as it is their app and their device, they are the best people to help you figure out what what the problem is.

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