LeapFrog Connect quits unexpectedly on MacBook Pro running OS X 10.9.1

So this ended up not working for me. I ended up factory resetting my leapreader to get it to stop crashing.

Once plugged in, go to "My Products" and hit Command - Shift - R.

That took ~10 minutes and then I resync'd all the content.

I could seriously kiss you right now. I've been trying for months to fix this. THANK YOU!!!!!!! 🙂

You just saved the day here. Thanks!

Thank you so much! I have a iMac and this solution worked for me.

Lifesaver anotherkindofdrew!!! Thank you so much. J H Christ what a pain in the a**.

you are such a lifesaver thank you so much for posting this. My daughters Mypal Violet wasn't behaving very well and i was trying to uninstall everything to resown load but everything wasn't uninstalling. I was getting very frustrated and had just emailed leapfrog. then found your thread. Did what you suggested and it worked. Thank you so very much i was getting very frustrated lol

running Os X version 10.9.5 iMac

Thank you so much!! This worked for me too with my mac laptop. YAY!!

Thank you so much!!! You are a rock star! I don't know how you figured out how to fix it, but it worked! Thank you, thank you, thank you!

Yes, a HUGE thank you. I tried every other solution and this one worked. You are my favorite person today.

MBP 13in late-2013

Any update for this with El Capitan?

The program worked fine under it until the latest update to Leappad Connect, now it unexpectedly quits every single time. I contacted support and they basically linked me to here and then when I said half of those steps aren't available under El Capitan (like repair permissions) I was told to find another computer.

Maybe someone on here is more helpful 🙂

Thanks in advance!

I have El Capitan and followed the steps- only difference is when you open up Disc Utility. After you open that up you just click the First Aid tab and then you go about reinstalling the app. It worked! 🙂

🙂 You are a hero! Thank you!!!!!!!!