HT201304: Use Restrictions on your iPhone, iPad, and iPod touch

Learn about Use Restrictions on your iPhone, iPad, and iPod touch
Alicia2133

Q: How do I disable parental controls?

I forgot the parental controls pass code, and I need to unlock it. I do not have a computer with me (I use a computer at work only). Is there a way to disable it without a computer? I'm asking this question on his ipad. Thank you for your help!

iPad (4th gen) Wi-Fi

Posted on Dec 28, 2013 4:54 PM

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Q: How do I disable parental controls?

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  • by Phil0124,Solvedanswer

    Phil0124 Phil0124 Dec 28, 2013 5:00 PM in response to Alicia2133
    Level 7 (27,937 points)
    iPhone
    Dec 28, 2013 5:00 PM in response to Alicia2133

    No. There is no way to circumvent the parental controls or restrictions passcode.

     

    The only way to get rid of it is to restore the device to factory settings using a computer (does not need to be the sycning coputer).  If the Restrictions passcode was set and a backup performed after, the passcode will be in the backup and will be restored with the backup. So the only way to get rid of it is to restore to factory defaults and not restoring the backup.

  • by Alicia2133,

    Alicia2133 Alicia2133 Dec 28, 2013 5:02 PM in response to Phil0124
    Level 1 (0 points)
    Dec 28, 2013 5:02 PM in response to Phil0124

    Thank you! I will try doing that

  • by Texas Mac Man,Helpful

    Texas Mac Man Texas Mac Man Dec 28, 2013 5:03 PM in response to Alicia2133
    Level 8 (46,611 points)
    Dec 28, 2013 5:03 PM in response to Alicia2133

    Follow the instructions in  iOS: How to back up your data and set up your device as a new device http://support.apple.com/kb/HT4137 to restore the device to factory settings.

     

    Once you have setup the device as a new one, you can then sync it back with your iTunes account and all your music, apps, contacts and any other content sync'ed with iTunes will be loaded on the device. Any content that is stored only on the device and not sync'ed with iTunes, like app logins or data, will be lost during this process. Be forewarned that this is a long process and can take a couple of hours or more to complete. This can be painful, but it is necessarily so to prevent users from working around the security settings. After the restore is complete, you can setup a new Restrictions passcode. Make a note of the passcode to avoid this situation in future.

     

     Cheers, Tom