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Helpful answers
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Dec 31, 2013 11:03 AM in response to Erin Janeby jeremy_v,Hi Erin Jane,
Thanks for visiting Apple Support Communities.
The troubleshooting information and tips in this article can help if your iPod is recognized in iTunes but will not sync or charge:
iPod troubleshooting basics and service FAQ
http://support.apple.com/kb/TS1382
All the best,
Jeremy
