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fix error 14

how to fix error 14

iPad, Windows 8

Posted on Dec 28, 2013 5:48 PM

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Question marked as Best reply

Posted on Dec 28, 2013 6:15 PM

Check USB connections

If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.


Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.


To narrow down the issue, you can also change up your hardware:


Use another USB cable.

Plug your cable into a different USB port on your computer.

Try a different dock connector (or no dock).

Add (or remove) a USB hub between your device and computer.

Connect your computer directly to your Internet source, with no routers, hubs, or switches.

If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.

http://support.apple.com/kb/ts3694#14

2 replies
Question marked as Best reply

Dec 28, 2013 6:15 PM in response to murovi

Check USB connections

If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.


Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.


To narrow down the issue, you can also change up your hardware:


Use another USB cable.

Plug your cable into a different USB port on your computer.

Try a different dock connector (or no dock).

Add (or remove) a USB hub between your device and computer.

Connect your computer directly to your Internet source, with no routers, hubs, or switches.

If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.

http://support.apple.com/kb/ts3694#14

Dec 28, 2013 6:15 PM in response to murovi

What were you doing when you got this error?


iPad: Basic troubleshooting

http://support.apple.com/kb/TS3274


Update and restore alert messages on iPhone, iPad, and iPod touch

http://www.buybuyla.com/tech/view/012953a0d412000e.shtml


iOS: Resolving update and restore alert messages

http://support.apple.com/kb/TS1275


iPad: Unable to update or restore

http://support.apple.com/kb/ht4097


iTunes: Specific update-and-restore error messages and advanced troubleshooting

http://support.apple.com/kb/TS3694


If you can't update or restore your iOS device

http://support.apple.com/kb/ht1808


 Cheers, Tom 😉

fix error 14

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