HT201836: How to restart your Apple TV
Learn about How to restart your Apple TV
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Helpful answers
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Dec 28, 2013 7:02 PM in response to diesel vdubby Lizcampbell,Thx Diesel
I did unplug the ATV and waited for 30 seconds and then plugged it back in, but it did not work. When I click on the remote I can see the light on the ATV respond, but the the icons on the screen do not respond.
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Dec 28, 2013 7:29 PM in response to Lizcampbellby diesel vdub,Does it respond when using the Apple supplied remote?
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Dec 28, 2013 10:26 PM in response to diesel vdubby Lizcampbell,Nope.......doesn't respond to either remote, but the white light blinks when a button is pressed on either remote so I know they're both paired up ok. It's like the screen is frozen.
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Dec 29, 2013 5:36 AM in response to Lizcampbellby diesel vdub,Restore the ATV via iTunes on the computer.