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How can I change my country on Itunes?

Hi !



I moved from France to Austraia and tried to change the country of my itunes account but when I selected "Change the country" on my account they say : "You have at least one incomplete pass. Passes must be completed before you can change stores"

So what are those passes??


I also tried to change my billing adress and payment information but they say that it does not match with the actual country (France)



Thanks in advance for your answers !

Posted on Dec 28, 2013 5:42 PM

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Question marked as Best reply

Posted on May 1, 2016 2:04 PM

If you can’t change your iTunes Store country or region - Apple Support


This will show you how to manage the passes.


You need to have a valid credit card from Austria in order to change countries. Make sure the billing information matches what the credit card company has on file


Change your iTunes Store country or region - Apple Support

1 reply
Question marked as Best reply

May 1, 2016 2:04 PM in response to calihor

If you can’t change your iTunes Store country or region - Apple Support


This will show you how to manage the passes.


You need to have a valid credit card from Austria in order to change countries. Make sure the billing information matches what the credit card company has on file


Change your iTunes Store country or region - Apple Support

How can I change my country on Itunes?

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