HT5824: Reset iCloud Documents & Data

Learn about Reset iCloud Documents & Data
Eliana15
Level 1 (0 points)

Q: icloud help

how do i delete stuff on my icloud because it keeps telling me its full. i went to the icloud.com and I have no idea how to remove unimportant data.

iPhone 4S, iOS 7.0.4

Posted on Dec 28, 2013 7:20 PM

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Eliana15

Q: icloud help

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  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 28, 2013 7:23 PM in response to Eliana15
    Level 10 (104,521 points)
    Apple TV
    Dec 28, 2013 7:23 PM in response to Eliana15

    Welcome to the Apple Community Eliana15


    You can see what your iCloud storage is used for and delete any unwanted content at settings > iCloud > Backup & Storage > Manage...... on your iOS device. Or System Preferences > iCloud > Manage...... on a Mac.



    You have 3 options......


        1.    Purchase more iCloud storage.

        2.    Delete data or back ups that are being stored in iCloud already.

        3.    Turn off items to be included in the next back up to reduce its size.


  • by Eliana15,

    Eliana15 Eliana15 Dec 28, 2013 7:30 PM in response to Winston Churchill
    Level 1 (0 points)
    Dec 28, 2013 7:30 PM in response to Winston Churchill

    I have done all that. I only have apps like facebook, camera, pandora, and hardly anything else. my phone keeps telling me I have no space. The msg is really annoying. I dont want to add storage. I noticed that on my phone when i sync it it has a lot of documents and data on it. I have no idea what the documents i have on my phone came from. Are they important or can i delete them too.

  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 28, 2013 7:35 PM in response to Eliana15
    Level 10 (104,521 points)
    Apple TV
    Dec 28, 2013 7:35 PM in response to Eliana15

    Please confirm what the message is saying, is it iCloud or the phone that is full.

  • by Eliana15,

    Eliana15 Eliana15 Dec 29, 2013 12:37 PM in response to Winston Churchill
    Level 1 (0 points)
    Dec 29, 2013 12:37 PM in response to Winston Churchill

    icloud

  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 30, 2013 11:40 AM in response to Eliana15
    Level 10 (104,521 points)
    Apple TV
    Dec 30, 2013 11:40 AM in response to Eliana15

    Then you will need to look where I suggested and delete anything that's not needed.

  • by Eliana15,

    Eliana15 Eliana15 Jan 5, 2014 5:04 PM in response to Winston Churchill
    Level 1 (0 points)
    Jan 5, 2014 5:04 PM in response to Winston Churchill

    How do i do that? I can not access anything to delete. Especially documents because I don't have any on my phone? I have two notes saved and that is it. No email. what else can I delete that is not necessary? The next back up says I need 5.6GB I have shut off everything and this number has not decreased.