HT203768: Get help finding missing information in iCloud after restoring an iOS device

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Heath26

Q: I accidently chose the wrong back up for my new phone. How can I get the correct one on my phone?

I accidently chose the wrong back up for my new phone. How can I get the correct one on my phone?

iPhone 5c

Posted on Dec 28, 2013 7:27 PM

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Q: I accidently chose the wrong back up for my new phone. How can I get the correct one on my phone?

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  • by randers4,Helpful

    randers4 randers4 Dec 28, 2013 7:31 PM in response to Heath26
    Level 9 (62,874 points)
    Dec 28, 2013 7:31 PM in response to Heath26

    If it's an iCloud backup, go to Settings>General>Reset, tap Erase All Content and Settings, then go back through the setup screens again and when given the option, choose Restore from iCloud Backup and follow the prompts, choosing the correct backup this time.