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Few apps don't open

Hello Everyone!


I got a new MacBook Air 13" in August 2013 (My birthday). Everything was working great until last October... The only thing I did the day before this was happening was installing Google Chrome. Nothing else. I heard it was a much faster browser so I thought I would give it a go. The next day I wanted to check my Messages but instead of the Messages app opening, the app just bounces on the dock once. Another app Terminal did the same thing but the app wasn't in the dock so when I opened it it made a little space where the app should be for a split second then disappearing. This happened to my friends MacBook too, he told me to find their preference files then delete them, followed by restarting my Mac. This fixed Terminal but not messages. I like to use my Mac to messages because I don't really like to text on my small iPod. I tried looking on the internet for more answers, a few suggestions came up like repairing disk permissions or using a program called Onyx etc. but I'm a bit like Homer Simpson when it comes to fixing stuff so I better leave that stuff alone. Another month past. It still bugs me about not being able to use my messages. I saw this Chess app to see if it will put my mind off it but the chess app doesn't even open! I've never used it, ever. This Onyx program catches my mind but a website said you shouldn't use Onyx before 1 year of activity. So I stayed away from it ( Repairing Disk Permissions?? Homer Simpson Remember ) What should I do? I already tried deleting the preference files and trying to open it using another user but still no result.


That just leaves me to ask you guys about this problem.


Thanks,

Rob


P.S Don't ask me to replace it because I'm just a stupid 13 year old, I don't have that kind of money and I don't want to waste my Apple care warranty for just 2 apps.

MacBook Air, OS X Mavericks (10.9.1)

Posted on Dec 28, 2013 9:37 PM

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Posted on Dec 28, 2013 9:42 PM

The only thing I did the day before this was happening was installing Google Chrome



Remove Chrome and use Safari and Firefox



Chrome is a bit too buggy and is a bad battery hog. Google needs to fix same. 😊

11 replies

Dec 29, 2013 11:28 AM in response to Robbie201rob

Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go â–č Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View â–č Show Log List

from the menu bar.


Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Dec 29, 2013 8:26 PM in response to Robbie201rob

Please read this whole message before doing anything.


This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.


Step 1


The purpose of this step is to determine whether the problem is localized to your user account.


Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”


While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.


Test while logged in as Guest. Same problem?


After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.


*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.


Step 2


The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.

Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.


Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.


The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


Test while in safe mode. Same problem?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Jan 6, 2014 7:31 AM in response to Robbie201rob

I think that means you have the same problem in safe mode. If so, see below.


First, get rid of any third-parties "utilities" that purport to "clean up" "junk" files. Never install anything like that again.


If you don't already have a current backup, back up all data, then reinstall the OS. You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.

Jan 9, 2014 7:07 AM in response to Robbie201rob

Reinstall the OS?


Yes.


Is there any other way?


No.


I have no external hard drive.


You need one. Actuallly, you need two. If you don't back up your data, you will inevitably lose it all, sooner or later, like the hundred or so other people who come to this site every day to beg for help when it happens to them. Maintain at least two backups. One backup is not enough to be safe.


Mac Basics: Time Machine backs up your Mac

Few apps don't open

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