HT202649: If you can't sign in with two-step verification using your Apple ID
Learn about If you can't sign in with two-step verification using your Apple ID
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Helpful answers
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Dec 29, 2013 5:15 AM in response to Els-deLby Winston Churchill,Welcome to the Apple Community Els-deL
- If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
- If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.