2 Replies Latest reply: Dec 29, 2013 6:39 PM by Oponent
Oponent Level 1 Level 1 (0 points)

Hi There


I am having issues printing wirelessly from my windows 7 machine to my USB printer (HP deskjet 3845) connected to the airport express. The printer prints fine when connected via USB to the PC but when connected to the airport it spools starts to print and gets halfway and then stops. Print status gives the message Error - Printing - Restarting and nothing happens.


I have the latest version of Airport Utility 5.6.1 and have used Bonjour to setup the printer. It is able to find the printer but cannot finish printing. The Airport express is primarily used as a print server and is configured to join my network.


Any ideas - this is driving me nuts

Windows 7
  • LaPastenague Level 8 Level 8 (45,315 points)

    If you are using wireless try plugging into the Express via ethernet, and turn off the wireless in the computer and see if the print can complete.


    Interaction between drivers .. eg wireless driver and print drivers are not unknown in the windows world. Ethernet tends to be a lot more stable.


    If that doesn't work, have you downloaded the very latest driver for the printer??


    Delete the whole setup and install the newest driver again.

  • Oponent Level 1 Level 1 (0 points)

    My pc is hardwired to the router and the airport express connects wirelessly to the router. My apologies I wasnt clear in my earlier post.


    I have the latest printer drivers and have deleted everything numerous times to no avail.


    Not sure what the issue is but i think i am about to give up on this!!!