My Mac suddenly just won't work properly. I turn on my macbook air and makes that start up sound, brings up the apple logo and the mouse icon apperars and you can move it. The track pad is working fine. But it just stays on the gray screen with an apple logo sign. It doesn't continue to the login screen. What do I do? My mac usually turns on in like 12 seconds, now it's taking longer than half and hour.
MacBook Air, OS X Mavericks (10.9)
My Macbook Air screen froze up when I tired to eject a DVD. Just tried this, and it worked. Thank you so much. I am a 74 year old woman, and what I know about computers, you could put in a thimble.
Hello jasayam,
I would be concerned too if my MacBook Pro was booting just to the gray screen with the Apple logo on it. I recommend following the steps in the article below for the issue you are experiencing:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Thank you for using Apple Support Communities.
Best,
Sheila M.
I had this same problem, I would see my gues log in icon and Admin icon. I could move the mouse with the the trackpad but I could not click on anything to open it up.
Then I realized my bluetooth mouse was connected and I wasnt using it. dug it out, used it and everything works now.
I tried following the steps outlined below but they did not work. I believe only because it was trying to rely on the mouse for a UI.
Thank you - saved me a lot of hassle. Had exactly the same problem, and the mouse was on another floor in the house, but switched on!
I had this issue too and it turned out to be my Magic Mouse was turned on in my backpack 3 feet away with the mouse button pressed in. Probably not too helpful but amusing of nothing else.
Easy peasy
Control>command>power button
Computer will restart
Macbook air start up screen frozen
