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I need help with getting my printer to print, PLEASE.

I need help with getting my printer to print, Please.

MacBook Pro (Retina, 13-inch, Late 2013), iOS 7.0.4

Posted on Dec 29, 2013 8:44 AM

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Posted on Dec 29, 2013 11:19 AM

What is your machine: MacBook or ipad or both?


What have you tried? loaded drive on macbook, cable connected, powered on, printed test page, etc.


What is the name and the make of the printer?


Have you contacted the manufacturer of the printer?


Robert

3 replies

Dec 30, 2013 10:29 AM in response to Newport325

What have you done so far?


I suggest you connect it via a usb cable first. Once you get the printer working, move to wifi. You will have to use an existing printer usb cable or purchase a cable. Be sure to get the correct cable. Ask for help.


The warrenty indicates there is phone support. Give HP a call.


Warranty


One-year limited hardware warranty; 24-hour, 7 days a week phone support


Robert

I need help with getting my printer to print, PLEASE.

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