HT201320: Set up an email account on your iPhone, iPad, or iPod touch

Learn about Set up an email account on your iPhone, iPad, or iPod touch

JLGR56

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Q: How do I get outgoing mail to work on Iphone 5s. Receives att.net mail OK, but won't send...says user name or password incorrect. Conformed they are OK. Any ideas? Thanks

How do I get outgoing mail to work on Iphone 5s. Receives att.net mail OK, but won't send...says user name or password incorrect. Conformed they are OK. Any ideas? Thanks

iPhone 5s, iOS 7.0.4, Verizon wireless

Posted on Dec 29, 2013 9:31 AM

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Q: How do I get outgoing mail to work on Iphone 5s. Receives att.net mail OK, but won't send...says user name or password incor ... more

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by sheila_m.,

sheila_m. Dec 31, 2013 8:42 AM in response to JLGR56
Community Specialists

Dec 31, 2013 8:42 AM in response to JLGR56

Hello JLGR56,

Thank you for the details of the issue you are experiencing with your email account on your iPhone. I recommend the following article to troubleshoot this issue:

iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899

Thank you for using Apple Support Communities.

Best,
Sheila M.
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HT201320: Set up an email account on your iPhone, iPad, or iPod touch

Q: How do I get outgoing mail to work on Iphone 5s. Receives att.net mail OK, but won't send...says user name or password incorrect. Conformed they are OK. Any ideas? Thanks

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by sheila_m.,

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