7 Replies Latest reply: Dec 29, 2013 12:22 PM by Bob Timmons
riobard Level 1 Level 1 (0 points)

my airport express (II) works fine from set-up. but once i try to access again, it cant be seen


MacBook Pro (15-inch Core 2 Duo), Mac OS X (10.7.2)
  • Bob Timmons Level 10 Level 10 (87,010 points)

    Unfortunately, we cannot see your network or read your mind....so we must ask for your help.

     

    How are you trying to configure the Express?

     

    What service will it perform on your network?

     

    What does the AirPort Express connect to?  Wirelessly? Wired?

     

    With some basic information, we can get started on your issue.

  • riobard Level 1 Level 1 (0 points)

    thank you Bob,

     

    configuring after a hard reset, with airport untility 6.3.2.  my osx 10.9.1

     

    airplay from macbook pro, iphone 4s, ipad mini

     

    connected via 3.5mm stereo jack to hifi, other than power nothing else connected

     

    so i go thorugh all the steps, "join a network", it will work straight off, but if I stop, and try to start again...nothing.  Then when i run utility, I see it with a yellow triangle, and when i highlight, mesage is "device not found".  Never had this issue with previous airport express (1)

  • Bob Timmons Level 10 Level 10 (87,010 points)

    Unfortunately, there are lots of issues with Mavericks.

     

    What device is providing the wireless network?  Make and model if possible.

  • riobard Level 1 Level 1 (0 points)

    Zyxel

    P-660HU-T1

     

    for Irish market badged as eircom D1000

  • Bob Timmons Level 10 Level 10 (87,010 points)

    Sorry, I am not familiar with that product.

     

    The steps in this Apple Support document have helped some Mavericks users with the "disappearing AirPort" issue:

     

    Worth a try:

     

    http://support.apple.com/kb/TS4597

  • riobard Level 1 Level 1 (0 points)

    thank you....Is there anyway other than airport utility to update/reconfigure my airport express?

  • Bob Timmons Level 10 Level 10 (87,010 points)

    Sorry, but no.

     

    If you have an iPhone or iPad, you might want to give AirPort Utility a try on that device.

     

    AirPort Utility on the App Store on iTunes