freshjerky Author

Level 1

10 points

No new messages on Mac Mail with iCloud

My Mavericks Mail.app has stopped receiving and displaying new messages for my iCloud account. I can view new messages via the iCloud web interface. Sending mail from my client works fine.

I have tried disabling/re-enabling the account from both the Mail -> Accounts menu and the System Preferences -> iCloud menus. In both cases, the account returns with the same message list (last message received on 12/21).

Any thoughts or advice?

Thanks in advance

MacBook Air, OS X Mavericks (10.9.1)

Posted on Dec 29, 2013 12:11 PM

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4 replies

Level 9

60,063 points

Dec 29, 2013 12:22 PM in response to freshjerky

Go to System Preferences>iCloud and switch Mail off, reboot and switch it back on again.

If that does not help sign out of iCloud completely, reboot and sign back in.

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Level 10

685,293 points

Dec 29, 2013 12:24 PM in response to freshjerky

Apple support articles.

Troubleshooting sending and receiving email messages

Mail Troubleshooting

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freshjerky Author

Level 1

10 points

Dec 29, 2013 12:38 PM in response to Csound1

Csound1, thank you. Simply turning it off and rebooting before turning back on cleared up the issue.

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Level 9

60,063 points

Dec 29, 2013 12:38 PM in response to freshjerky

freshjerky wrote:

Csound1, thank you. Taking these steps cleared up the issue.

You're welcome

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No new messages on Mac Mail with iCloud

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