apple.com/kb/ts4515

Exactly.

You probably have a second hand iPad that was protected using Activation Lock as described here:

http://support.apple.com/kb/PH13695

Activation Lock is an anti-theft feature. You need the previous owner's Apple ID and password to unlock the iPad. Otherwise, the iPad can never be used again.

What are you now seeing on the phone ? If it's still on the activation lock screen type the id and password of the account that it's locked to

To set a passcode : Use a passcode with your iPhone, iPad, or iPod touch - Apple Support

Don't post your email address (unless you like spam emails), these are user-to-user public forums, not iTunes Support nor Apple - I've asked the hosts to remove it.

You re-activate the phone using the id and password of the account that you were using in Settings > iCloud on it, no other account can re-activate it. Has your wife or friend tried : If you forgot your Apple ID - Apple Support ?

Or, and if you were the original purchaser of the phone (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

I have my I phone, when I was in Turkey, my wife got help from a friend to create a new email. I called the lady, she forgot her user name and the password.

My name is Salman ****, and my email address is ****@gmail.com

How can I reactivate my other please?

<Personal Information Edited by Host>

Tohii wrote:

I forget my password

Which password?

• Phone unlock passcode: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
• Apple ID/iCloud ID passcode: If you forgot your Apple ID password - Apple Support
• iPhone backup password: About encrypted backups in iTunes - Apple Support
• Email password: Consult the email provider's website
• SIM passcode: Consult the mobile provider's website or call them

Ask the person whose account it's locked to to remove the phone from their account.

Or, and if you were the original purchaser of the phone (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the phone from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

Have you tried :If you forgot your Apple ID - Apple Support ? If you can find or remember your id, to reset its password : http://iforgot.apple.com

Or, and if you were the original purchaser of the iPad (i.e. it wasn’t bought used), you could try going to an Apple Store (make a Genius Bar appointment if you do) or try contacting iTunes Support online (https://www.apple.com/emea/support/itunes/contact.html) and see if they can remove the iPad from the account - they are likely to want to see proof of ownership before they might help e.g. original receipt with the serial number on it

Don't post your email address, these are user-to-user public forums - I've asked the hosts to remove it.

To reset an account's password : http://iforgot.apple.com

If you can't reset the password yourself, try contacting Support and see if they can do so for you : Contact Apple for help with Apple ID account security - Apple Support

If your country isn't on that page : https://www.apple.com/emea/support/itunes/contact.html

Do you have a technical question that one of the other users in this user-to-user forum can answer? I suggest you read the 9 pages of posts in this thread, and if they don't answer your question please ask.

No I need to get into the Ipad to contact them on my Facebook as I said I suffer from memory loss my icloud is jkimmins**@icloud.*** I know that part but the password I can't remember it

<Email Edited by Host>

To turn off Activation Lock on your iPad you must enter the Apple ID and password that was used to turn it on. If you do not have these and cannot get them or get the owner of them to coöperate then the iPad is useless to you.

See : If you forgot your Apple ID - Apple Support

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7

http://support.apple.com/kb/HT5818

 Cheers, Tom 😉

hi, how can i contect the previous apple id owner,s

How would any of us (Apple users) know?

If it's the person you purchased your iPad from, contact her/him.

If it's someone you don't know, then the iPad was very likely stolen and you have a problem.