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There is an ad for a game stuck on my App Store and I can't make it go away

I have a new iPad and there is an ad for a game stuck on my App Store page. Does anyone know how I can clear it?

Posted on Dec 29, 2013 4:54 PM

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Posted on Dec 29, 2013 7:15 PM

Double click the home button and swipe the App Store up to close it. Check to see if the add is gone. If it's still there it's reset time. Press and hold down both the home and power button for 10-15 seconds till the Apple logo appears. Release both buttons. Wait 15-20 seconds till your iPad starts on it's own. Now the add is gone.

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Question marked as Best reply

Dec 29, 2013 7:15 PM in response to Julieannefromnm

Double click the home button and swipe the App Store up to close it. Check to see if the add is gone. If it's still there it's reset time. Press and hold down both the home and power button for 10-15 seconds till the Apple logo appears. Release both buttons. Wait 15-20 seconds till your iPad starts on it's own. Now the add is gone.

There is an ad for a game stuck on my App Store and I can't make it go away

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