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One way FaceTime only

I have a family member that just got an ipad2 and setup an iCloud account/email for it.. She is able to initiate a FaceTime call to me over her wifi but I am not able to initiate a FaceTime call to her using her iCloud email. The FaceTime settings are a all pointed to her icloud email.

iPad 2, iOS 7, facetime

Posted on Dec 29, 2013 6:53 PM

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Question marked as Best reply

Posted on Dec 29, 2013 6:56 PM

1. Make sure software is up to date



2. Make sure FaceTime is enabled; Settings>FaceTime



3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On



4. Make sure Push Notification is enabled



5. Make sure phone number or email address is correct



6. Hold the Sleep and Home button down (together) until you see the Apple Logo

3 replies
Question marked as Best reply

Dec 29, 2013 6:56 PM in response to DRWMM

1. Make sure software is up to date



2. Make sure FaceTime is enabled; Settings>FaceTime



3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On



4. Make sure Push Notification is enabled



5. Make sure phone number or email address is correct



6. Hold the Sleep and Home button down (together) until you see the Apple Logo

One way FaceTime only

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