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iPhone 4 No volume icon, unresponsive volume controls, no sound in apps

My iPhone 4 recently, and suddenly, has sound issues. The volume icon does not appear when the volume buttons or slide bar are pushed. As well, the volume buttons do not increase or decrease the sound. There is no sound when my text tone should be played. My volume bar still appears in Music and Youtube, but I do not have sound from any other apps. My speakers are functional. My ringer and alarm still sound.

I did not drop it in water.

I have blown into the headphone and charger port.

I have cleaned both the ports with a clean toothbrush.


I recently updated my software to iOS 7.0.4 and bought/used a non-Apple brand iPhone charger.


I am technologically challenged and would very much appreciate help!

iPhone 4, iOS 7.0.4

Posted on Dec 29, 2013 10:16 PM

Reply
Question marked as Best reply

Posted on Dec 29, 2013 10:19 PM

1) Consult the User Guide.


2) Try This...


Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...


Reset ( No Data will be Lost )


Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...


Wait for the Apple logo to Appear...


Usually takes about 15 - 20 Seconds... ( But can take Longer...)


Release the Buttons...


3) Connect to iTunes on the computer you usually Sync with and Restore...


http://support.apple.com/kb/HT1414


Make sure you have the Latest Version of iTunes (v11) Installed on your computer


iTunes free download from www.itunes.com/download

2 replies
Question marked as Best reply

Dec 29, 2013 10:19 PM in response to apolhemus

1) Consult the User Guide.


2) Try This...


Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...


Reset ( No Data will be Lost )


Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...


Wait for the Apple logo to Appear...


Usually takes about 15 - 20 Seconds... ( But can take Longer...)


Release the Buttons...


3) Connect to iTunes on the computer you usually Sync with and Restore...


http://support.apple.com/kb/HT1414


Make sure you have the Latest Version of iTunes (v11) Installed on your computer


iTunes free download from www.itunes.com/download

iPhone 4 No volume icon, unresponsive volume controls, no sound in apps

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