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On FaceTime I can see and hear the person talking but they can only see me, i.e. they receive no sound. Is this a fault of my new iPad Mini or is not set up correctly?

On FaceTime I can see and hear the person talking but they can only see me, i.e. they receive no sound. Is this a fault of my new iPad Mini or is not set up correctly?

Posted on Dec 30, 2013 2:03 AM

Reply
1 reply

Jan 1, 2014 12:35 PM in response to jemson555

Hi Jemson555,


Welcome to the Support Communities!


First, I would suggest restarting and resetting your iPad mini:


iOS: Turning off and on (restarting) and resetting

http://support.apple.com/kb/HT1430


If these two options don't resolve your issue, then see page 119 in the iPad User Guide to Reset All Settings


manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf


Go to Settings > General > Reset, then choose an option:


Reset All Settings: All your preferences and settings are reset.



iOS: Troubleshooting FaceTime

http://support.apple.com/kb/ts3367


Happy New Year!


- Judy

On FaceTime I can see and hear the person talking but they can only see me, i.e. they receive no sound. Is this a fault of my new iPad Mini or is not set up correctly?

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