HT203167: If you see an exclamation point next to your items in iTunes
Learn about If you see an exclamation point next to your items in iTunes
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Dec 30, 2013 5:21 AM in response to davebarnettukby King_Penguin,What are the things that you've tried ? Depending upon what country that you are in (music can't be re-downloaded in all countries) then do they show in the Purchased tab in the iTunes store app on your iPad, and in the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes ?
If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption