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problem icloud

help me. I restored my iphone 4s on ios 7 active asked me iCloud account and I bought from ocasion

iPhone 4S, iOS 7

Posted on Dec 30, 2013 4:51 AM

Reply
1 reply

Dec 30, 2013 11:03 AM in response to SKEITA

If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.


This feature has been introduced to make stolen phones useless to those that have stolen them.


However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.


The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.


You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.


This article provides more information about Activation Lock.

problem icloud

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