HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch

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Riane26
Level 1 (0 points)

Q: ive bought a 2nd hand ipod touch 5th gen with still icloud account on it what should i do?

i've bought a 2nd hand ipod touch 5th gen but i dont know that the owner has to reset it 1st before selling it..i asked him if its stil conected to their icloud, he said not at all, and when i check his icloud on the unit, ive found it blank and i assumed  that the unit was ok and has no issue anymore, but when we (my daughter) got home, my daughter reset it and erase all of the data..then we just found out that the unit is still link to an icloud account and we should contact the owner,,and when we contact the seller, he said he was not the 1st owner, that he also buy it online and no contact at all to the 1st owner, what should i do?? ive bought it for php 8500.00

iPod touch, iOS 7.0.4, 5th gen

Posted on Dec 30, 2013 7:29 AM

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Riane26

Q: ive bought a 2nd hand ipod touch 5th gen with still icloud account on it what should i do?

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  • by bobjbkln,

    bobjbkln bobjbkln Dec 30, 2013 8:19 AM in response to Riane26
    Level 4 (1,514 points)
    Dec 30, 2013 8:19 AM in response to Riane26

    Without the pass code there is nothing you can do except get you money back from the person who sold it to you.  See: http://support.apple.com/kb/ht5818

  • by varjak paw,

    varjak paw varjak paw Dec 30, 2013 8:22 AM in response to Riane26
    Level 10 (169,890 points)
    Dec 30, 2013 8:22 AM in response to Riane26

    From the story you've been given, I would wager that the iPod is actually stolen. If you can get your money back, do so, but most likely the seller will refuse and indeed you may no longer be able contact him.

     

    In any case, as Bob said, the iPod still has Activation Lock set up on it, and only the person who owns the iCloud account can remove it. If the seller refuses or can't accomplish it, then you've wasted your money. This is why it's a huge risk to purchase a used iOS device from someone you don't know.

     

    Regards.