Pls help I cant import all my pictures and videos from my iPhone 5s to my Windows 8.1 PC. it says "The device is unreachable" I dont know what other options should I do. thank you.
iPhone 5s, iOS 7.0.4
Hi there tanyachristelle,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to import photos to computer
http://support.apple.com/kb/ts3195
-Griff W.
Thank you I will try it 🙂
Did it work ? I'm having a similar issue of which I cannot resolve..
Thanks
Alex
I can't import my photos and videos to my PC, Windows prompt "Device is unreachable". Please help.
