HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch

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heidi219

Q: Having trouble using email on my iphone.

I tap on an email on my iphone that I have previously looked at and now it will not open.  I can open other emails that have not been opened previously.

What is wrong?

 

Also, ... I used to be able to open an email on my phone and if it was something I wanted to send to the trash, I would touch the Trash icon and the email would be deleted.  Now it doesn't work.  ??

 

Everything worked fine until I changed the settings for incoming and outgoing mail.  Verizon wanted users to change settings from:

incoming.verizon.net to pop.verizon.net    Port 995

outgoing.verizon.net to smtp.verizon.net   Port 465

Also supposed to Enable SSL for both and change the Port

 

Since I've  done this I am having issues with things not working.  I am not a computer person.

Can anyone help me?

iPhone 5s, iOS 7.0.4

Posted on Dec 30, 2013 10:43 AM