When I ring someone on FaceTime, I can get them and I hear FaceTime ring. When someone rings me, FaceTime Remain unresponsive. Why is this so? I use FaceTime very regularly and I am inconvenienced when it is down.
Hi Ana SweetPea,
If you are having issues receiving FaceTime calls, you may find the following article helpful:
http://support.apple.com/kb/ts3367
Regards,
- Brenden
Hi,
If we are talking about the Mac version I would check your Mac Firewall settings and whether your Router is allowing the ports involved.
8:44 pm Wednesday; January 1, 2014
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
When I ring someone on FaceTime, I can get them and I hear FaceTime ring. When someone rings me, FaceTime Remain unresponsive. Why is this so? I use FaceTime very regularly and I am inconvenienced when it is down.
