HT201269: Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

Learn about Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

Tmsaegert

Level 1 (0 points)

Q: When I got my new IPhone the sales guy blew right through the Setup process. How do I get back to the Setup Assistant so I can restore from my ICloud backup?

When I got my new iPhone 5C the sales guy blew through the setup. How do I get back to the Setup Assistant?

iPhone 5c, iOS 7.0.4

Posted on Dec 30, 2013 1:10 PM

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Q: When I got my new IPhone the sales guy blew right through the Setup process. How do I get back to the Setup Assistant so I can res ... more

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by wjosten,

wjosten Dec 30, 2013 1:11 PM in response to Tmsaegert
Level 10 (94,634 points)

iPhone

Dec 30, 2013 1:11 PM in response to Tmsaegert

Settings>General>Reset>Erase All Content & Settings.
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by snozdop,

snozdop Dec 30, 2013 1:12 PM in response to Tmsaegert
Level 5 (5,815 points)

Dec 30, 2013 1:12 PM in response to Tmsaegert

Settings > General > Reset > Erase All Content & Settings
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by ChrisJ4203,

ChrisJ4203 Dec 30, 2013 1:12 PM in response to Tmsaegert
Level 9 (59,779 points)

iPhone

Dec 30, 2013 1:12 PM in response to Tmsaegert

Go into Settings>General>Reset>Erase All Content and Settings. That will remove everything from the phone and allow you to restore to the backup. Remember, anything on the phone now will be deleted.
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by bdahm,

bdahm Nov 13, 2014 2:13 AM in response to ChrisJ4203
Level 1 (0 points)

Nov 13, 2014 2:13 AM in response to ChrisJ4203

I am having this same problem and will found this solution very helpful.

-Bill
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