Q: I pre ordered the midnight memories album on my iPhone. It says purchases when I try to download it. But it's not in my music.

Hey Gracegirl4,

Thanks for the question. I understand you are having issues with downloading a pre-ordered item. The following article outlines the procedure of pre-orders and redeeming the download:

Downloading a pre-ordered item

 

When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.

 

If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.

iTunes Store: About Pre-orders

http://support.apple.com/kb/HT5714

iTunes 11 for Windows: Download previous purchases from the iTunes Store

http://support.apple.com/kb/PH12491

Thanks,

Matt M.