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All replies
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Helpful answers
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Jan 1, 2014 7:26 AM in response to Nana1048by matt00,★HelpfulHey Nana1048,
Thanks for the question. I understand you are experiencing connectivity issues with your iPad 2. The following resource may help to resolve your issue:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
1. Be sure you're in range of your Wi-Fi router (access point).
2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your W-Fi setting is dimmed, follow these steps.
3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
6. Tap and Forget this Network.
7. Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
8. Turn your Wi-Fi router off and on. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
9. Update your device to the latest version of software.
10. Update your Wi-Fi router to the latest firmware. For AirPort Base Stations, install updates using the AirPort Utility.
[...]
Wi-Fi disconnects or signal strength is less than expected
1. Move closer to the Wi-Fi router (access point).
2. Check for sources of potential interference.
3. Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
4. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including
- previously connected Wi-Fi networks and passwords
- recently used Bluetooth accessories
- VPN and APN settings
Thanks,
Matt M.
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Jan 1, 2014 10:29 AM in response to matt00by Nana1048,Thanks Matt for your help. So far this seems to be working.
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Jan 1, 2014 10:33 AM in response to Nana1048by matt00,Hey Nana1048,
Thanks for the follow up. I’m glad to hear that the information helped. Have a great day and Happy New Year!
- Matt M.
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Feb 20, 2015 6:39 PM in response to Nana1048by Ilovepainting,Tonight I cannot connect my ipad to my server Cox. My desktop still a Microsoft is obviously working, otherwise I wouldn't be able to write this message.
What is the problem. I have my ipad right next to me, the wi-fi shows normal but safari says, "cannot connect to server"
Thanks Sigrid
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Aug 4, 2015 5:16 AM in response to Ilovepaintingby AndrinaC,I may have had a scam supposed to come from Apple invoicing me for Candy Crush games and giving a link which I clicked. I cannot now connect to my server. The message is it cannot join the named network which is working OK for my laptop (this).
I've tried everything suggested with no luck. Including re-entering password.
My iPad is over two years old and wifi was OK last night.
HELP!!!
AndyC