HT201570: Find the serial number of your iPod
Learn about Find the serial number of your iPod
Close
Q: HELP PLEASE!! LOCKED DOWN IPOD TOUCH
-
Jan 2, 2014 7:38 AMby matt00,Hey amwsrb,
Thanks for the question. Let’s reset your iPod touch:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
Reset
You should reset your device as a last resort and only if you can’t restart it.
To reset, press and hold both the Sleep.Wake and Home buttons for at least 10 seconds, until you see the Apple logo
After resetting the iPod, attempt to turn it off to follow the steps in this article:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Thanks,
Matt M.
