My wifi is working fine but I connect to the iTunes Store. Why is this and what else can I try please?

I cannot connect to the iTunes Store but my wifi is working fine, what else can I try please?

iPad, iOS 7.0.4

Posted on Dec 30, 2013 6:52 PM

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2 replies

Dec 30, 2013 6:55 PM in response to alex.christou2

The Complete Guide to Using the iTunes Store

http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/


iTunes Store: Associating a device or computer to your Apple ID

http://support.apple.com/kb/ht4627


Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368


iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297


Best Fixes for ‘Cannot Connect to iTunes Store’ Errors

http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/


iOS: Changing the signed-in iTunes Store Apple ID account

http://support.apple.com/kb/ht1311


Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.


This works for some users. Not sure why.

Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.


 Cheers, Tom 😉

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My wifi is working fine but I connect to the iTunes Store. Why is this and what else can I try please?

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