Why can't I airplay my HD movie? (HDCP)

Question

Why can't I airplay my HD movie? (HDCP)

I downloaded Hugo HD (iTunes 12 days of gifts) on my Macbook Pro and it won't let me airplay to my apple tv. I can airplay from itunes normally. The airplay symbol will stay up until I start playing Hugo and then it disappears. I've tried mirroring and dragging my itunes screen to my apple tv and it displays "This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection)" error message. Why can't I play my HD movie on my apple tv? What's the deal?

Apple TV, iOS 7.0.4

Posted on Dec 30, 2013 8:35 PM

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Answer 1

Best reply

judysings

Community Specialist

Jan 2, 2014 11:19 AM in response to Davidmventura

Hi Davidmventura,

Welcome to the Support Communities!

The article below may be able to help you with this.

Click on the link to see more details and screenshots.

iTunes for Windows: Unable to view or play HD video content that requires HDCP

http://support.apple.com/kb/ts3354

iTunes: Purchasing and viewing HD videos

http://support.apple.com/kb/HT3209

Note: Depending on your computer's hardware limitations, you may be unable to purchase, rent, or view HD content from the iTunes Store. If you are trying to view HD video on an external display, the display must have a digital connection (DVI, DisplayPort, or HDMI) and support HDCP.

Cheers,

- Judy

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