New Macbook air not printing correctly to WIFI HP Officejet 8500

Question

New Macbook air not printing correctly to WIFI HP Officejet 8500

When I print a MS Word doc ( newsletter) from my IMac the formatting is perfect, all the text, page numbers, headers and footers print in their entirety on the pages.

When I print the exact same document from my Macbook Air, the formatting is off, it cuts off page #'s and items in the headers and footers get cut off and it appears that the page contents is just to big to fit on the page

Any idea what could be causing this?

Thank you!

All the best,

Dan

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on Dec 30, 2013 9:24 PM

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Answer 1

Dec 30, 2013 9:39 PM in response to Daniel Gallapoo

What version of MS Word are you running? Are both up to date with all available Service Packs, updates? Do both computers have the latest HP drivers installed?

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Answer 2

Dec 31, 2013 5:01 AM in response to Bromine24

I am using Word for mac 2008, version 12.3.6.

Both versions are up to date on both computers.

My iMac is using OSX 10.6.8 and all the Word formatting and printing works fine.

My Macbook air is using OSX 10.8.5. When I print the exact same documents from the Mavbook Air It screws up all the formatting. It almost looks as if the page is about 5% to 10% too large for the printer and stuff at the top and bottom of each page gets cut off.

Any ideas?

Thank you!

All the best,

Dan

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