iTunes (11.1.3.8) issues with Windows 8.1
This was working fine until now (perhaps last Windows 8.1 update abour 2-3 weeks ago). I have noticed that iTunes has started playing up across several reported fronts. Given I have multiple reported issues, is there any specific order I should try to fix these in as i have found no permanent fix it appears?
The following iTunes issues are occurring:
- "The registry settings used by iTunes for importing and burning CD's and DVD's are missing" message - each time iTunes opens
- Devices are not being listed in iTunes on a consistent basis (Apple TV software version 3.0.2, ipod, ipad) - Intermittent
- Apple TV does appear it does not sync "Check that any firewall software running on this computer has been set to allow communication on port 3689". - Intermittent
- Playlists do not sync across devices. These need to be removed then re-installed.
I have noticed that the following components:
Apple Mobile Device USB Driver is installed when connecting to iphone
Apple TV is my main focus as the kids are hounding me to get this working (sync with iTunes TV shows)
I have done the following to date:
- Applied Apple TV port setting via McAfee firewall (http://support.apple.com/kb/TS2709)
- Turned on/off wi-fi
- Turned on/off Apple TV
- Restored Apple TV to factory settings
- Removed existing iTunes library and reapplied device and library
- Uninstalled iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support (iTunes 9 or later) in order and Reinstalled (http://support.apple.com/kb/HT1923)
- Stop/Restart the Apple Mobile Device Service (http://support.apple.com/kb/TS1538)
This has not resolved anything permanently it appears.
Based on existing Apples feedback, I will look to do the following to fix the CD/DVD message
http://support.apple.com/kb/TS3299
If you have any support or guidance, it will be most appreciated.
Cheers - Happy New Year!
Windows 8