Sync put random photos on my iphone 5s as "Events (from My Mac), however now I cannot delete from phone?

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Sync put random photos on my iphone 5s as "Events (from My Mac), however now I cannot delete from phone?

These photos now exist in an Album called "Events" (From My Mac) in about 10 seperate folders. When I try to delete them from the phone, the trash can does not highlight, nor does the red minus circle pop up for the album. Also, I cannot delete photos individually.

Futhermore, when I connect my phone to iTunes, iPhoto, or Image Capture, those photos do not show as existing on my iPhone. They seem to be lost in the nether regions of the phone...please help me get rid of them!

Thanks!

Posted on Dec 30, 2013 10:34 PM

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Answer 1

AmishCake

Level 6

9,636 points

Dec 31, 2013 9:07 AM in response to HakanHenrik

If I understand this correctly, the "Events" or "Moments" collections are just a way of organizing the photos by date, and the photos aren't duplicated there. So to delete them, you need to go into the actual Camera Roll, locate the photos, and delete them there.

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Answer 2

HakanHenrik Author

Level 1

0 points

Dec 31, 2013 9:53 AM in response to AmishCake

Thanks for the response!

Unfortunately, the photos do not exist in the Camera Roll. The Camera Roll now shows 0 photos total, since I have deleted every photo I've been able to. The mystery photos are located in a folder underneath Camera Roll labled as "Events", but I am unable to delete the folder, and when I go to look at the photos individually, I cannot delete them there either. In the Events folder, I did previously have photos from my Photostream, and I was able to delete those with no problem. It just seems that these photos do not want to be removed.

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Answer 3

elliefro

Level 1

5 points

Jan 20, 2014 8:33 AM in response to HakanHenrik

This is happening to me too and the photos in the random albums take up too much space and will not delete. This is really frustrating especially since it seems to not only be a problem for me. if you find out how to delete them please let me know. best of luck to you!

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Answer 4

HakanHenrik Author

Level 1

0 points

Jan 20, 2014 9:07 AM in response to elliefro

I'm glad I am not alone. As an update, I took it to the apple store and spoke to a "genius". After suggesting all the actions I previously attempted, he basically just gave up and advised that the only way to remove the offending photos would be to reset the entire phone. That was way more trouble than it is worth at this point, so the photos remain. Apple customer service is ever so impressive...

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Answer 5

cha2587

Level 1

0 points

Mar 2, 2014 12:27 AM in response to HakanHenrik

I had the same problem and my husband taught me how. Simply go to iTunes, click iPhone, click Photos, then just uncheck the videos/photos/albums that you do not want syched.

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