How do you delete and cancel order placed in error? My recent purchase shows additional purchases not authorized.

How do you cancel purchases made on the i-pod? My recent purchase included unauthorized apps and I need to cancel and refund the entire purchases.

iPod touch

Posted on Dec 31, 2013 6:04 AM

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1 reply

Dec 31, 2013 6:58 AM in response to donnamariewade

Were they 'placed in error' or 'unauthorised' ? Purchases are considered final, but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com


If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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How do you delete and cancel order placed in error? My recent purchase shows additional purchases not authorized.

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