HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

Learn about Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
Jim 17
Level 1 (0 points)

Q: I have an iPhone 4S and I can not get the air play icon up

Please help

iPhone 4S, iOS 7.0.4

Posted on Dec 31, 2013 6:06 AM

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Jim 17

Q: I have an iPhone 4S and I can not get the air play icon up

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  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 31, 2013 7:08 AM in response to Jim 17
    Level 10 (104,380 points)
    Apple TV
    Dec 31, 2013 7:08 AM in response to Jim 17

    Welcome to the Apple Community Jim.

     

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    6. Restart your mobile device.