jimschindler
Level 1 (0 points)

Q: My macbook pro is running very slow after upgrading to version 10.9.1  Here are the results of running EtreCheck:

I am running very slowly after upgrading to ver 10.9.1 on my macbook pro.  Can anyone help me to solve this problem.  I am including the results from running Etresoft.

 

 

Hardware Information:

          MacBook Pro (15-inch, Mid 2010)

          MacBook Pro - model: MacBookPro6,2

          1 2.53 GHz Intel Core i5 CPU: 2 cores

          8 GB RAM

 

Video Information:

          Intel HD Graphics - VRAM: 288 MB

          NVIDIA GeForce GT 330M - VRAM: 256 MB

 

Audio Plug-ins:

          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

          AirPlay: Version: 1.9 - SDK 10.9

          AppleAVBAudio: Version: 2.0.0 - SDK 10.9

          iSightAudio: Version: 7.7.3 - SDK 10.9

 

Startup Items:

          ChmodBPF: Path: /Library/StartupItems/ChmodBPF

 

System Software:

          OS X 10.9.1 (13B42) - Uptime: 0 days 0:53:49

 

Disk Information:

          Hitachi HTS545050B9SA02 disk0 : (500.11 GB)

                    EFI (disk0s1) <not mounted>: 209.7 MB

                    Macintosh HD (disk0s2) /: 499.25 GB (200.83 GB free)

                    Recovery HD (disk0s3) <not mounted>: 650 MB

 

          HL-DT-ST DVDRW  GS23N 

 

USB Information:

          Apple Inc. BRCM2070 Hub

                    Apple Inc. Bluetooth USB Host Controller

 

          Apple Inc. Apple Internal Keyboard / Trackpad

 

          Apple Internal Memory Card Reader

 

          Western Digital My Passport 071A 1 TB

                    EFI (disk1s1) <not mounted>: 209.7 MB

                    Backup (disk1s2) /Volumes/Backup: 999.83 GB (622.71 GB free)

 

          Apple Computer, Inc. IR Receiver

 

          Apple Inc. Built-in iSight

 

FireWire Information:

 

Thunderbolt Information:

 

Kernel Extensions:

 

Problem System Launch Daemons:

 

Problem System Launch Agents:

 

Launch Daemons:

          [loaded] com.adobe.fpsaud.plist

          [loaded] com.kodak.aio.kcpconnector.plist

          [loaded] com.leapfrog.connect.shell.plist

          [loaded] com.microsoft.office.licensing.helper.plist

          [loaded] com.sonos.smbbump.plist

 

Launch Agents:

          [loaded] com.kodak.BonjourAgent.plist

 

User Launch Agents:

          [loaded] com.adobe.ARM.[...].plist

          [loaded] com.google.keystone.agent.plist

          [loaded] com.kodak.KODAK AiO Firmware Updater.plist

          [loaded] com.kodak.KODAK AiO Software Updater.plist

          [loaded] com.kodak.StatisticCollection.plist

          [loaded] com.spotify.webhelper.plist

          [loaded] uk.co.markallan.clamxav.freshclam.plist

 

User Login Items:

          Monitor

          ScanSnap Manager

          Evernote

          Dropbox

          AdobeResourceSynchronizer

 

3rd Party Preference Panes:

          Flash Player

          Growl

 

Internet Plug-ins::

          Flip4Mac WMV Plugin: Version: 2.3.8.1

          FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6

          Default Browser: Version: 537 - SDK 10.9

          AdobePDFViewerNPAPI: Version: 10.1.8

          AdobePDFViewer: Version: 10.1.8

          Flash Player: Version: 11.9.900.170 - SDK 10.6

          QuickTime Plugin: Version: 7.7.3

          SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6

          Silverlight: Version: 4.0.51204.0

          iPhotoPhotocast: Version: 7.0 - SDK 10.8

 

User Internet Plug-ins::

          Google Earth Web Plug-in: Version: 7.1

          Dashlane: Version: Dashlane 1.0.0 - SDK 10.7

 

Bad Fonts:

          None

 

Old applications:

          AiOFirmwareUpdater:          Version: 7.7 - SDK 10.5

                    /Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app

          Install Spotify:          Version: 1.0 - SDK 10.5

                    /Users/jimschindler/Downloads/Install Spotify.app

          KODAK AiO Home Center:          Version: 7.7.3 - SDK 10.5

                    /Library/Printers/Kodak/AiO_Printers/KODAK AiO Home Center.app

          KODAK AiO Scan:          Version: 7.7.3 - SDK 10.5

                    /Library/Printers/Kodak/AiO_Printers/KODAK AiO Scan.app

          KODAK AiO Software Updater:          Version: 7.7 - SDK 10.5

                    /Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app

          KODAK AiO Uninstall:          Version: 7.7.3 - SDK 10.5

                    /Library/Printers/Kodak/AiO_Printers/KODAK AiO Uninstall.app

          Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app

          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4

                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

          Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app

          Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app

          Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app

          Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app

          Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Microsoft Document Connection.app

          Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4

                    /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app

          Microsoft Excel:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Microsoft Excel.app

          Microsoft Graph:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Office/Microsoft Graph.app

          Microsoft Language Register:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

          Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app

          Microsoft Outlook:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Microsoft Outlook.app

          Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Microsoft PowerPoint.app

          Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4

                    /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app

          Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app

          Microsoft Word:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Microsoft Word.app

          My Day:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Office/My Day.app

          Open XML for Excel:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Office/Open XML for Excel.app

          Registration:          Version: 7.7.3 - SDK 10.5

                    /Library/Printers/Kodak/AiO_Printers/Registration.app

          Solver:          Version: 1.0 - SDK 10.5

                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

          Spotify:          Version: 0.8.4.124.ga3559d86 - SDK 10.5

                    /Applications/Spotify.app

          SyncServicesAgent:          Version: 14.3.9 - SDK 10.5

                    /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app

 

Time Machine:

          Skip System Files: NO

          Mobile backups: ON

          Auto backup: YES

          Volumes being backed up:

                    Macintosh HD: Disk size: 464.96 GB Disk used: 277.92 GB

          Destinations:

                    Backup [Local] (Last used)

                    Total size: 931.17 GB

                    Total number of backups: 85

                    Oldest backup: 2013-02-13 18:40:47 +0000

                    Last backup: 2013-12-31 17:59:26 +0000

                    Size of backup disk: Adequate

                              Backup size 931.17 GB > (Disk used 277.92 GB X 3)

          Time Machine details may not be accurate.

          All volumes being backed up may not be listed.

 

Top Processes by CPU:

              29%          Mail

               3%          WindowServer

               2%          mtmd

               1%          EtreCheck

               0%          NETGEARGenieDaemon

 

Top Processes by Memory:

          410 MB          mds_stores

          238 MB          Evernote

          229 MB          Mail

          147 MB          iBank

          123 MB          WindowServer

 

Virtual Memory Statistics:

          3.36 GB          Free RAM

          2.92 GB          Active RAM

          621 MB          Inactive RAM

          1.11 GB          Wired RAM

          1.67 GB          Page-ins

          0 B          Page-outs

MacBook Pro, OS X Mavericks (10.9.1), See above

Posted on Dec 31, 2013 11:48 AM

Close
jimschindler

Q: My macbook pro is running very slow after upgrading to version 10.9.1  Here are the results of running EtreCheck:

  • All replies
  • Helpful answers

  • by Kappy,

    Kappy Kappy Dec 31, 2013 11:51 AM in response to jimschindler
    Level 10 (271,811 points)
    Desktops
    Dec 31, 2013 11:51 AM in response to jimschindler

    Things You Can Do To Resolve Slow Downs

     

    If your computer seems to be running slower here are some things you can do:

     

    Start with visits to:     OS X Maintenance - MacAttorney;

                                      The X Lab: The X-FAQs;

                                      The Safe Mac » Mac Performance Guide;

                                      The Safe Mac » The myth of the dirty Mac;

                                      Mac maintenance Quick Assist.

     

    Boot into Safe Mode then repair your hard drive and permissions:

     

    Repair the Hard Drive and Permissions Pre-Lion

     

    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.

     

    Repair the Hard Drive - Lion/Mountain Lion/Mavericks

     

    Boot to the Recovery HD:

     

    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.

     

    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.

     

    Restart your computer normally and see if this has helped any. Next do some maintenance:

     

    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.

     

    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.

     

    Suggestions for OS X Maintenance

     

    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.

     

    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.

     

    Helpful Links Regarding Malware Protection

     

    An excellent link to read is Tom Reed's Mac Malware Guide.

    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

    See these Apple articles:

     

              Mac OS X Snow Leopard and malware detection

              OS X Lion- Protect your Mac from malware

              OS X Mountain Lion- Protect your Mac from malware

              About file quarantine in OS X

     

    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)

     

    Troubleshooting Applications

     

    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.

     

    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.

     

    Basic Backup

     

    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:

     

    1. A Time Machine preferences panel as part of System Preferences;

    2. A Time Machine application located in the Applications folder. It is

        used to manage backups and to restore backups. Time Machine

        requires a backup drive that is at least twice the capacity of the

        drive being backed up.

     

    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):

     

      1. Carbon Copy Cloner

      2. Get Backup

      3. Deja Vu

      4. SuperDuper!

      5. Synk Pro

      6. Tri-Backup

     

    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.

     

    Referenced software can be found at MacUpdate.

     

    Additional Hints

     

    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.

     

    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.

     

    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.

     

    Check for applications that may be hogging the CPU:

     

    Pre-Mavericks

     

    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.

     

    Mavericks and later

     

    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.

     

    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.