HT201209: Redeem iTunes or Apple Music Gift Cards and content codes

Learn about Redeem iTunes or Apple Music Gift Cards and content codes
Brod1

Q: I went onto my computer and set up an account...I entered my gift cards where it said redeem and there is $40 on my account.  However,I have no idea how to use it.  I read that I can take my credit card out and just use the itunes card but again

I went into the computer and set up my account, I then went to where you enter the gift card info to redeem the money and my account says I have $40...however, when I go and try to use it I can not figure out how to do so.  I also read that I can remove my credit card info and just use Itune cards...but again i can not figure out how to do this. 

 

This is very frustrating because something so simple is turning into an all day fiasco!

iPod nano

Posted on Dec 31, 2013 12:48 PM

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Q: I went onto my computer and set up an account...I entered my gift cards where it said redeem and there is $40 on my account.  ... more

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  • by sheila_m.,

    sheila_m. sheila_m. Jan 2, 2014 6:56 AM in response to Brod1
    Community Specialists
    Jan 2, 2014 6:56 AM in response to Brod1

    Hello Brod1,

     

    Thank you for the details of the issue you are experiencing.  The iTunes Store will automatically recognize the credit you applied.  You can find the details of how iTunes Store purchases are billed below:

     

    Order of iTunes billing methods

     

    When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

     

    When you buy individual songs from the iTunes Store:

    • Free song credits are redeemed first.
    • If you have no free song credits, gift certificate, prepaid card, and allowance credits are used next.
    • If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.
    • If you have no free song credits or gift certificates, prepaid cards, or allowance credits, your credit card is billed for the songs you buy.

     

    When you buy an album on the iTunes Store:

    • Gift certificate, prepaid card, and allowance credits are used first.
    • If your gift certificate, prepaid card, or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance. Note: Free song credits cannot be used for album purchases.
    • If you have no gift certificates, prepaid cards, or allowance credits, your credit card is billed for the albums you buy.

     

    You can find the full article here:

    iTunes Store: How iTunes Store purchases are billed

    http://support.apple.com/kb/HT5582

     

    Thank you for using Apple Support Communities.

     

    Best,

    Sheila M.