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mac book not coming out of sleep

I have a brand new MBP 15 inch SSD retina about 30 days old that replace my 17 inch MBP

about 20% of the time it will not wake from sleep for no apparent reason

I have tried avery key on the pad and nothing works, have to old down the power button for about 10 sec wait a couple of seconds it the button again and it reboots and msg says I did not shut it down properly .........well I know that

Thanks for your help, I don't want to chat with support for an hour at this time, or go to the Genius bar maybe someone as a fast awnser

Airport extrem -2 Airport express -ATV

Posted on Dec 31, 2013 2:06 PM

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Posted on Dec 31, 2013 3:38 PM

You might want to post this question over in the MacBook Pro forum: https://discussions.apple.com/community/notebooks/macbook_pro. This is iCloud.

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mac book not coming out of sleep

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