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my password will not be accepted on my new ipod touch and i know it is correct.

Trying to connect to home wifi with brand new ipod touch 5th gen 16gb, know the pswd but won't let me join, any advice?

iPod touch, 5th gen

Posted on Dec 31, 2013 3:03 PM

Reply
1 reply

Dec 31, 2013 3:10 PM in response to mommamichele

Does the iOS device connect to other networks?

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

my password will not be accepted on my new ipod touch and i know it is correct.

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