HT4157: AT&T: How to set up and manage a cellular data account on your iPad

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Cylindafrommd

Q: I'm trying to add this iPad to an existing AT&T account. I try to type in pass code, then go to the SSN & it deletes the pass code I just typed. What am I doing wrong

I need help adding this iPad to a already existing AT&T account.

I go to type in my pass code for AT&T then my SSN & it then deletes my pass code ... Won't let me add it

iPad, iOS 7.0.4

Posted on Dec 31, 2013 3:32 PM

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Q: I'm trying to add this iPad to an existing AT&T account. I try to type in pass code, then go to the SSN & it deletes the p ... more

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  • by lizdance40,

    lizdance40 lizdance40 Dec 31, 2013 3:58 PM in response to Cylindafrommd
    Level 4 (2,382 points)
    Dec 31, 2013 3:58 PM in response to Cylindafrommd

    You are trying to do what?   Do you have an AT&T SIM card ?   Did you buy the AT&T version of the iPad?

    Is your iPad cellular or wifi only?

     

    And where exactly are you trying to enter this information?

  • by Texas Mac Man,

    Texas Mac Man Texas Mac Man Dec 31, 2013 6:10 PM in response to Cylindafrommd
    Level 8 (46,611 points)
    Dec 31, 2013 6:10 PM in response to Cylindafrommd

    The iPad cellular account is different from your cell phone account.

     

     Cheers, Tom

  • by br8thw8,

    br8thw8 br8thw8 Jan 16, 2014 10:38 PM in response to Cylindafrommd
    Level 1 (0 points)
    Jan 16, 2014 10:38 PM in response to Cylindafrommd

    I have the same issue. 

     

    For those that that have responded to your question and don't know, you can now add your iPad to your existing AT&T data plan if you have the shared family data plan.  It's cheaper since it's only $10/month to add the device to share your data plan vice paying somthing like $30/month for 3GB (or whatever level you need).

     

    I was told by an AT&T employee that there are several ways to accomplish this.

    1. Call AT&T

    2. Do it online at ATT.com (I tried this but their website is down for maintenance)

    3. Do it on the iPad (which is what you and I are trying to do).

     

    I have no idea why after entering the passcode and then trying to enter the last 4 of your SSN that the passcode disappears.  Or conversely, if you enter the last 4 of your SSN, then go to the passcode field, that the SSN disappears.  So when you try to continue you get the please enter valid data message.  Seems like a bug in the system.

  • by br8thw8,

    br8thw8 br8thw8 Jan 16, 2014 10:52 PM in response to lizdance40
    Level 1 (0 points)
    Jan 16, 2014 10:52 PM in response to lizdance40

    lizdance - On the iPad in Settings, if you go to "Cellular Data", then click on "View Account" you have 3 options to choose from:

     

    1 - Set Up New Account

    2 - Add to Existing AT&T Account

    3 - Transfer Service From Another iPad

     

    This of course is if you have not already setup a payment or plan previously.

    If you have then you can cancel your current plan, then when you go back into View Account you wil be presented with the 3 new options.

     

    Texas - They can be separate or you can tie it into an existing AT&T plan if you have a shared data plan.