1 Reply Latest reply: Dec 31, 2013 4:23 PM by AnaMusic Branched to a new discussion.
Bwhitesr Level 1 Level 1 (0 points)

I tried to reset it now all I get is an blue screen?

iPhone 5s, iOS 7.0.4
  • AnaMusic Level 9 Level 9 (57,070 points)

    First try a Reset  ( No Data will be Lost )


    Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons


    If no joy... Try a Restore...


    1: Connect the device to Your computer and open iTunes.


    2: If the device appears in iTunes, select and click Restore on the Summary pane.


    3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.


    From Here





    Make sure you have the Latest Version of iTunes (v11) Installed on your computer



    Note on Recovery Mode.


    You may need to try this More than Once... Be sure to Follow ALL the Steps...


    Once you have Recovered your Device...


    Re-Sync your Content or Restore from the most Recent Backup...


    Restore from Backup  >  http://support.apple.com/kb/ht1766