i try to purchase apps on my iphone and it says its the first time and it is asking me to ansswer my security questions which i have forgotten them and i dont know how to reset them because all it does is direct me around the block from one page to another to another and back to the start its annoying and i need help please and thankyou 🙂
iPhone 4S, iOS 7.0.4
FreddoFroggy wrote:
... it is asking me to ansswer my security questions which i have forgotten
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for supportor
Apple ID- Contacting Apple for help with Apple ID account security. Askto speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID
Security Question answer resetting.
