Warranty Help

If I get a replacement phone from Asurion (Verizon's insurance company), Will my warranty from my current Iphone transfer? If So, do I need to do anything?

iPhone 5s, iOS 7.0.4

Posted on Dec 31, 2013 7:19 PM

Reply
3 replies

Dec 31, 2013 7:49 PM in response to Johnathan Burger

Thanks for your response Jonathan



I spoke to a rep at apple and this is how it went

Me

Hello, so i broke the screen on my 5s :-( . I dont have apple care but I do have insurance with my carrier's TPA. If I got a replacement phone from them, will my apple warrenty still apply to the replacement phone?


Tom:
Great question! , your existing warranty will transfer with the new device.


Me
Would i have to do anything in particular?


Tom:
Nope! When a device is replaced your serial number for your old device will become inactive and the remainder of that warranty automatically transfers to your new device.


Do you think I was misinformed? I'm so confused!!

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