HT201355: Change your Apple ID password

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Lameee

Q: I need help I don't know what to do.

Ok so I bought an iPhone from a friend and I want to reset it back to its factory mode but he doesn't know the password he used to protect it from being resetted. I need help I don't know what to do.

iPhone 4, iOS 7.0.4

Posted on Dec 31, 2013 9:10 PM

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Q: I need help I don't know what to do.

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  • by diesel vdub,

    diesel vdub diesel vdub Jan 1, 2014 6:14 AM in response to Lameee
    Level 7 (22,030 points)
    Jan 1, 2014 6:14 AM in response to Lameee

    This friend needs to either log into the device to remove activation lock, remove the device from iCloud.com, or reset their Apple ID password to allow doing either of the previous two options.

     

    There is simply no way to bypass activation lock.  If this friend cannot or willnot work with you to remove the activation lock, return the device for a refund.  The device is useless without the password to remove activation lock.