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Shyshi8

Q: Hi I am having trouble with my phone

Hi,

I am using Apple I phone 5 but when I am charging my phone its getting hot.

I am so afraid of this dont know what to do and where should I contact for this.

Apart from this when I bought this phone ,on the packing box and as per the dealer its got 16 GB internal memory but my phone is just having 13 GB + 5 GB free I cloud storage only.

This time I am feeling cheated dont know what to do and How I can get 16 GB internal memory while its mentioned on the packing Box

And How can I keep my phone from the heating problem.

 

Please suggest and Help me

Posted on Jan 1, 2014 1:53 AM

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Q: Hi I am having trouble with my phone

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  • by Jesusv87,

    Jesusv87 Jesusv87 Jan 1, 2014 2:15 AM in response to Shyshi8
    Level 1 (60 points)
    Jan 1, 2014 2:15 AM in response to Shyshi8

    The phone has 16GB. But that does not mean you have total of 16GB of usable space. For example I have a 1TB hard drive but only has 930GB of usable space. You will never have the exact number because that would mean manufactures have to make it bigger than advertised. If they want the phone to display internally 16GB then they would have to make chips that hold 19GB.

     

    You will see this with all phones, memory cards and hard drives. If you ever buy an 32GB iPhone it will display that it has internally 28-29GB available. With 64GB iPhone it will display internally 58-59GB available. The more memory you have the more it seems like its missing but its not really missing its just the way manufacturers measure Megabytes.

     

    Do you have App refresh on? I have seen that feature drain battery on iphones very quickly. Try turning that off. Charging always makes phones get warm. Take phone out of the case its in. 

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jan 1, 2014 6:38 AM in response to Shyshi8
    Level 9 (59,221 points)
    iPhone
    Jan 1, 2014 6:38 AM in response to Shyshi8

    Shyshi8 wrote:

     

    I am using Apple I phone 5 but when I am charging my phone its getting hot.

    I am so afraid of this dont know what to do and where should I contact for this.

    You should make an appointment at the Genius Bar at the local Apple Store.