HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

Learn about Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
Pmdkelly
Level 1 (0 points)

Q: Soon as I activate mirroring on my iPad to Apple TV the TV screen goes blank even though I have turned  off bluetoothe, any help?

Soon as I activate mirroring from iPad to Apple TV the TV screen goes blank any help?

Posted on Jan 1, 2014 7:46 AM

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Pmdkelly

Q: Soon as I activate mirroring on my iPad to Apple TV the TV screen goes blank even though I have turned  off bluetoothe, any h ... more

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 1, 2014 8:22 AM in response to Pmdkelly
    Level 10 (104,463 points)
    Apple TV
    Jan 1, 2014 8:22 AM in response to Pmdkelly

    Welcome to the Apple Community Pmdkelly.


    Try the following steps, check whether things are working after each step where appropriate, before trying the next.


        1.    Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)

        2.    Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).

        3.    Restart the Apple TV (Settings > General > Restart).

        4.    Restart the Apple TV by removing ALL the cables for 30 seconds.

        5.    Restart your router. (Also try removing it’s power cord for at least 30 seconds)

        6.    Restart your mobile device.